RAResume Assist

Terms of Service

Effective Date: June 9, 2026

These Terms of Service (“Terms”) govern your access to and use of Resume Assist, available at resume.clairos.ai (the “Service”). The Service is operated by The Clairos Group (“Clairos,” “we,” “us,” or “our”).

By accessing, purchasing, or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. The Service

Resume Assist is an AI-assisted resume optimization tool. The Service allows users to submit resume content and job posting content so the system can generate, rewrite, restructure, or optimize resume materials.

The Service is intended to help users create a cleaner, more targeted, and more professionally aligned resume. It is not an employment agency, recruiter, staffing firm, career counselor, legal advisor, or human resources consultant.

2. No Employment, Interview, ATS, or Outcome Guarantees

We do not guarantee any specific result from using the Service.

You understand and agree that we do not guarantee:

Any scores, suggestions, analysis, optimization language, match indicators, AI-generated explanations, or recommendations provided by the Service are informational only. They are not promises, warranties, guarantees, or representations of actual hiring performance.

Hiring decisions are made by third parties outside our control.

3. User Responsibility

You are solely responsible for reviewing, editing, verifying, and approving all content generated by the Service before using it.

You are solely responsible for ensuring that your resume and related materials are truthful, accurate, complete, and lawful.

You agree not to submit, generate, publish, or use resume content that is false, misleading, fraudulent, defamatory, unlawful, or that misrepresents your qualifications, employment history, education, credentials, certifications, licenses, achievements, or experience.

We do not independently verify the accuracy of any resume, job posting, employment history, credential, or user-submitted content.

4. AI-Generated Content Disclaimer

The Service uses artificial intelligence and automated systems. AI-generated content may contain errors, omissions, formatting issues, inaccurate assumptions, inappropriate wording, or content that does not fit your circumstances.

You acknowledge that AI-generated content requires human review.

You are solely responsible for determining whether any generated content is suitable for your use.

5. No Professional Advice

The Service does not provide legal advice, employment advice, career counseling, recruiting advice, human resources advice, tax advice, financial advice, or professional certification advice.

Any information generated by the Service is provided for general informational and drafting purposes only.

6. User Content

“User Content” includes resumes, job descriptions, job postings, employment information, education information, uploaded files, pasted text, generated resumes, generated drafts, and any other information submitted to or created through the Service.

You represent that you have the necessary rights to submit User Content to the Service.

You retain ownership of your User Content. By using the Service, you grant us a limited, worldwide, non-exclusive license to process, store, transmit, display, modify, generate, and otherwise use User Content as necessary to operate, maintain, secure, improve, and provide the Service.

7. Prohibited Uses

You may not use the Service to:

We may suspend, block, or refuse service to any user who violates these Terms or uses the Service in a way we determine to be abusive, unlawful, or harmful.

8. Payments

The Service may require payment before resume generation, optimization, download, or access to certain features.

Prices are shown at the time of purchase and may change at any time.

You authorize us and our payment processor to charge the payment method you provide for the amount shown at checkout.

We do not store full payment card numbers on our own systems.

9. No Refund Policy

All purchases are final.

Because the Service provides customized digital content and may begin processing immediately after purchase, we do not offer satisfaction-based refunds, change-of-mind refunds, outcome-based refunds, or refunds based on lack of interviews, lack of employment, lack of recruiter response, dissatisfaction with wording, or dissatisfaction with hiring results.

Once processing has begun, generation has completed, or a resume output has been made available, no refund will be provided except where required by applicable law.

At our sole discretion, we may correct, credit, or refund transactions involving duplicate charges, billing errors, or technical failures that prevent delivery of the purchased digital output. Nothing in these Terms obligates us to provide a refund, credit, replacement, or other remedy unless required by law.

By purchasing the Service, you acknowledge and agree that you are buying access to a customized digital resume-generation process, not a guaranteed employment outcome.

10. Availability and Technical Issues

We may modify, suspend, limit, or discontinue any part of the Service at any time.

We do not guarantee that the Service will be uninterrupted, error-free, secure, available at all times, or compatible with every device, browser, file type, resume format, employer system, or ATS platform.

We are not responsible for delays, outages, data loss, formatting differences, browser issues, third-party service failures, payment processor issues, or other technical interruptions.

11. Third-Party Services

The Service may rely on third-party providers, including payment processors, hosting providers, analytics providers, security providers, email providers, and AI or infrastructure providers.

We are not responsible for the acts, omissions, terms, policies, failures, or availability of third-party services.

Your use of third-party services may be subject to separate terms and privacy policies.

12. Intellectual Property

The Service, including its software, design, branding, workflows, prompts, templates, interface, systems, and underlying technology, is owned by The Clairos Group or its licensors and is protected by intellectual property laws.

You may use generated resume outputs for your own personal job-search purposes.

You may not copy, resell, reproduce, distribute, reverse engineer, or commercially exploit the Service, its templates, its interface, its workflows, or its underlying systems without our written permission.

13. Disclaimer of Warranties

The Service is provided “as is” and “as available.”

To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, availability, reliability, and suitability for any employment-related purpose.

We do not warrant that the Service will meet your expectations, produce error-free content, improve your resume, pass an ATS screen, satisfy an employer, or result in any employment-related benefit.

14. Limitation of Liability

To the fullest extent permitted by law, The Clairos Group, its owners, officers, employees, contractors, affiliates, service providers, and agents will not be liable for any indirect, incidental, consequential, special, exemplary, punitive, or enhanced damages, including but not limited to lost profits, lost wages, lost employment opportunities, lost interviews, reputational harm, business interruption, data loss, or emotional distress.

To the fullest extent permitted by law, our total aggregate liability for any claim arising out of or relating to the Service will not exceed the amount you paid for the specific transaction giving rise to the claim.

Some jurisdictions do not allow certain limitations of liability. In those jurisdictions, our liability will be limited to the maximum extent permitted by law.

15. Hold Harmless and Indemnification

You agree to defend, indemnify, and hold harmless The Clairos Group, its owners, officers, employees, contractors, affiliates, service providers, and agents from and against any claims, demands, damages, liabilities, losses, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to:

16. Release

To the fullest extent permitted by law, you release The Clairos Group from claims, liabilities, damages, and disputes arising from hiring decisions, employer actions, recruiter actions, ATS systems, job-board systems, third-party AI screening tools, or any employment-related outcome outside our control.

17. Dispute Resolution

Before filing any claim, you agree to first contact us at connect@clairos.ai and attempt to resolve the dispute informally.

To the fullest extent permitted by law, any dispute arising out of or relating to these Terms or the Service will be governed by the laws of the State of Arkansas, without regard to conflict-of-law principles.

To the fullest extent permitted by law, any legal action or proceeding shall be brought in the state or federal courts located in Arkansas.

18. Class Action Waiver

To the fullest extent permitted by law, you and The Clairos Group agree that disputes will be handled only on an individual basis and not as part of a class, consolidated, collective, or representative action.

19. Changes to These Terms

We may update these Terms from time to time. The updated version will be posted on the Service with a new effective date.

Your continued use of the Service after changes are posted means you accept the updated Terms.

20. Contact

Questions about these Terms may be sent to:

The Clairos Group
connect@clairos.ai